Shipping within Germany:
As a sustainable fashion label, we try to keep the transport routes within our value chain as environmentally friendly as possible. This also includes deliveries and returns to and from our end customers. In order to promote conscious shopping and thus reduce CO2 emissions, the customer bears the cost of a possible return. At the same time, we will now take delivery costs to your home.
If we are to ship your order abroad, the prices in the following zones apply:
Shipping zone 1 - € 12.90 (standard shipping)
Shipping zone 2: € 17.90 (standard shipping)
Shipping zone 3: € 19.90 (standard shipping)
Please note that shipping to third countries of the EU may include import sales tax, customs duties and / or processing fees.
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We process and send all orders during our (general) business hours. The delivery time is 1-3 working days after receipt of payment.
All orders that we send are insured against theft and accidental damage. Insurance coverage is canceled upon receipt and acceptance of the package.
As soon as we have sent your order, you will receive the tracking number of your package by email. You can check the status of your parcel at any time using the link in the email.
If you have a customer account with us, you can also view the shipment tracking via "My account". In the event of a return, please keep your tracking number until the invoice amount has been reimbursed or until you receive a credit.
If you have any questions or difficulties with shipping or returning, please contact us to find a common solution.
By phone: +49 221 298 00 554
By mail: email@example.com